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  Posted in: Dante
• August 19, 2014 at 8:08 am #102207
  Keith

  Member

  Post count: 21

  Trying to update to latest Dante version (2.6.4) but am getting permission errors

  I thought I had given enough so gave more but still no joy

  keep getting:
  —————————
  Updating Theme Dante (1/1)
  Downloading update from http://wp-updates.com/api/1/download/theme/dcy3o3tC2ZI66lnrWVU07g/dante…
  Unpacking the update…

  An error occurred while updating Dante: Could not create directory.
  —————————

  Have searched web for solutions but no luck so far

  I think it is a config issue as we have recently changed servers as the dante theme was running too slowly

  Could you please have a look at what may be wrong

  Thanks very much

  Keith

  (I have supplied admin details for you to inspect)

  August 19, 2014 at 10:05 am #102244
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Can you try FTP?

  – Kyle

  August 19, 2014 at 10:13 am #102248
  Keith

  Member

  Post count: 21

  Hi Kyle

  I have the same issue with updating plugins at the moment so I did actually ftp over a new plugin version folder – that works ok – so I suspect that would also work for the theme – HOWEVER I want it to work with auto updates through control panel – as it should as this is so much quicker/easier.

  Can you not see anything else wrong?

  Cheers
  Keith

  August 19, 2014 at 10:31 am #102260
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Sounds like a problem with either you host or wordpress install, it’s best if you check with your hosts

  – Kyle

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  Posted in: Dante