New Landing How can we help? Themeforest Theme Support Neighborhood Weid codes appeared suddenly

Viewing 8 posts - 1 through 8 (of 8 total)
  • #101304
    hana.ladorn
    Member
    Post count: 28

    Hi team,

    There was a sudden weird codes appearing on my website and it is blocking a certain access. U can see in the attachement in the header. Please help!

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    #101307
    hana.ladorn
    Member
    Post count: 28

    When we logout, the attached picture is what we got. And we can no longer login.

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    #101371
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please open to edit wp-config.php at wordpress root installation directory.
    Find this code:-
    define( ‘WP_DEBUG’, true );
    Change to-:
    define( ‘WP_DEBUG’, false );
    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

    #101420
    hana.ladorn
    Member
    Post count: 28

    Hi mohamad,

    I was wondering why is this happening? I thought once everything is installed properly we should not have problem with the root? Please could you explain? Or atleast has someone from your company to explain to me if you can’t.

    #101430
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you.
    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

    #101598
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    This is likely due to an out of date plugin – nothing the theme would cause.

    Please try updating all, or disabling any active plugins to see if you can find the culprit.

    – Ed

    #101619
    hana.ladorn
    Member
    Post count: 28

    Hi Ed,

    All plugins have been updated. None is not updated. I have test deactivating all plugin but the codes are still there. Howver i have change the code in wp-confiq.php thay mohamad have suggested and it works okay now. Could u explain to me?

    #101643
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The code in wp-config stops errors being output to your site. The errors are definitely plugin/WooCommerce issues though, nothing to do with the theme.

    – Ed

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