New Landing › How can we help? › Cardinal › Fancy header not displaying

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Cardinal
  • August 13, 2014 at 8:58 pm #100854
    ianmeu1
    Member
    Post count: 6

    Hi,

    Love Cardinal so far! Having an issue with the Fancy header though. It was working last week but it’s no longer displaying. Any ideas?

    Thanks,
    Ian

    August 13, 2014 at 10:46 pm #100865
    ianmeu1
    Member
    Post count: 6

    I also just noticed that tabs aren’t working either.

    August 14, 2014 at 11:31 am #101028
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Which page?

    – Kyle

    August 14, 2014 at 4:47 pm #101192
    ianmeu1
    Member
    Post count: 6

    The “Medical Professionals” page isn’t displaying the fancy header.
    The “Product Page” has tabs that are no longer working.

    Thanks!

    August 17, 2014 at 12:42 pm #101681
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    August 18, 2014 at 5:08 pm #102081
    ianmeu1
    Member
    Post count: 6

    Thanks Ed. I am already using the current update: Cardinal 1.6. I’ll try the pre-update build to see if it fixes the fancy header and tabs.

    August 18, 2014 at 5:47 pm #102090
    ianmeu1
    Member
    Post count: 6

    Just updated to the pre-build and it solved the issue with the tabs. I am still getting the error with the fancy header though. Please advise.

    Thanks

    August 20, 2014 at 9:26 am #102543
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok I will forward this to Ed so he can check

    – Kyle

    August 20, 2014 at 6:29 pm #102787
    ianmeu1
    Member
    Post count: 6
    This reply has been marked as private.
    August 20, 2014 at 10:11 pm #102820
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @ianmeu1

    1) Your issue here is JS errors – https://www.dropbox.com/s/foxbiekypxoep8c/Screenshot%202014-08-20%2023.11.01.png

    Likely caused by a plugin – can you try disabling any you have active?

    2) Please edit each tab title and save, then save the page that should resolve the issue!

    August 20, 2014 at 10:28 pm #102823
    ianmeu1
    Member
    Post count: 6

    I edited the tabs and saved them and that fixed the issue!
    I also found the plugin that was causing the issue with the fancy header.

    Thanks for your help!
    -Ian

    August 20, 2014 at 10:29 pm #102824
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad I could help 🙂

    – Ed

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