New Landing › How can we help? › Themeforest Theme Support › Dante › Video won't show up in parallax

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    Posted in: Dante
  • August 13, 2014 at 2:51 pm #100752
    tsimarketing
    Member
    Post count: 267

    I am trying to add a video parallax to this page on my website: http://tsihealthcare.com/maintesting/?page_id=28. But it is not showing up when I preview the page. I have uploaded the mp4, ogg, and WebM video files and it is still not showing up. I converted the video using a video converter program I downloaded from the internet. I looked through the forums but none of them answered my question. Am I doing something wrong?

    Also I don’t want the video/parallax height to be that tall. I want the height to be like half of the height it is right now. Is there a specific CSS code that could fix that?

    August 13, 2014 at 4:04 pm #100770
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please could you provide me with a login so I can check?

    – Kyle

    August 13, 2014 at 5:10 pm #100815
    tsimarketing
    Member
    Post count: 267
    This reply has been marked as private.
    August 13, 2014 at 10:53 pm #100870
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You’ve only added the mp4? (see screenshot)

    – Kyle

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    August 14, 2014 at 12:40 pm #101061
    tsimarketing
    Member
    Post count: 267

    I had all three originally. But I did not know when you were planning on taking a look at it, so I decided to play with it a little more. I will add the other two right now so you can go back and take a look. This issue is really the only thing holding me up right now. Go check now, I have all three in.

    August 14, 2014 at 12:52 pm #101067
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    If the other video formats do not work, it’s likely that the video convertor that you used did not actual convert the videos

    – Kyle

    August 14, 2014 at 12:54 pm #101068
    tsimarketing
    Member
    Post count: 267

    Okay, I will try another type of video converter. If I have any other questions I will get back to you.

    August 14, 2014 at 12:55 pm #101072
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem, I’d recommend using actual software, not an online one

    – Kyle

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