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  Posted in: Neighborhood
• August 13, 2014 at 5:38 am #100522
  androofoo

  Member

  Post count: 51

  Hi. For some reason the Contact Form 7 has been uninstalled on my site. When I try to install I get this error:

  Downloading install package from https://downloads.wordpress.org/plugin/contact-form-7.3.9.1.zip…

  Unpacking the package…

  Installing the plugin…

  Warning: copy(/home8/thebuin2/public_html/paperami/wp-content/plugins/contact-form-7/uninstall.php): failed to open stream: Permission denied in /home8/thebuin2/public_html/paperami/wp-admin/includes/class-wp-filesystem-direct.php on line 217

  Warning: copy(/home8/thebuin2/public_html/paperami/wp-content/plugins/contact-form-7/uninstall.php): failed to open stream: Permission denied in /home8/thebuin2/public_html/paperami/wp-admin/includes/class-wp-filesystem-direct.php on line 217
  Could not copy file. /home8/thebuin2/public_html/paperami/wp-content/plugins/contact-form-7/uninstall.php

  Plugin install failed.

  August 13, 2014 at 7:40 am #100535
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please change the permission 775 of this directory /home8/thebuin2/public_html/paperami/ through FTP software and hope that should work fine.
  Thanks

  August 14, 2014 at 2:42 am #100890
  androofoo

  Member

  Post count: 51

  I’m sorry. I don’t understand.
  I’m in /home8/thebuin2/public_html/paperami/ via FTP right now, but with PAPERAMI folder highlighted the Change Permission is greyed out and can’t click nor do I see any “775” indication. Can you please specify exactly what to do? Awaiting reply…

  August 14, 2014 at 2:47 am #100893
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please download plugin here http://downloads.wordpress.org/plugin/contact-form-7.3.9.1.zip and upload after extract at /home8/thebuin2/public_html/paperami/wp-content/plugins/. Now you can activate through wordpress admin dashboard.

  Thanks

  August 14, 2014 at 6:27 am #100917
  androofoo

  Member

  Post count: 51

  It will not let me upload a folder, but only individual files. Even if I upload individual files one by one I can’t upload the folders within the folder.

  Attachments:

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  August 14, 2014 at 6:47 am #100923
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Its permission issue so please contact at your hosting provider to resolve the issue.
  Thanks

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  Posted in: Neighborhood